Live / Casino
At vb55, your account data is handled with a clear purpose — to keep your sessions running, your Rocket or Bank Transfer records accurate, and your account secure. This policy explains what we collect, how we use it, and what choices you have, subject to your local law and eligible region.
When you open an account on vb55, we collect the information needed to run that account — your registration details, login activity, and transaction records tied to payment methods like Rocket and Bank Transfer. We do not sell this data to third parties, and we do not share it beyond what is required to process your transactions or respond to a support request you raise. Data we hold is kept only as long as your account is active or as required under applicable law in your region. If you close your account, we follow a retention schedule aligned to our legal obligations — we will tell you what applies when you make a closure request. Access to your personal data inside our systems is restricted to staff who need it to operate your account or resolve a query. All access is logged. We use standard encryption for data in transit and at rest, and your account password is stored in hashed form — our support team cannot read it, only reset it through the verified account path. This policy applies to data collected through the vb55 website and mobile browser session. Availability of the service depends on your local law and eligible region.
Understanding the boundary of this policy helps you know which data practices apply to your account and which fall outside our direct control.
This policy covers all data collected when you register, log in, or manage your vb55 account — including device type, session timestamps and any verification steps completed during account setup.
Deposit and withdrawal records processed through Rocket or Bank Transfer are covered. We hold transaction IDs, amounts and status logs for your account history. You can view these in your signed-in account area.
When you browse the vb55 lobby — slots, live casino tables, or the sportsbook — we collect session and interaction data to keep the experience consistent across devices. This is covered under this policy.
Payment processors, KYC verification providers and any external links you follow from our site operate under their own privacy terms. We do not control their data practices, and this policy does not extend to them.
You have practical options when it comes to the data vb55 holds on your account. You can request a copy of your personal data by contacting our support team through the account help channel — we will confirm receipt and respond within the period required under applicable law in your region. If any detail on your account is incorrect — your registered name, contact email or linked payment method — you can update most of these directly from your account settings page. For changes that require verification, our support team will walk you through the steps shown in the account portal. If you want to raise a question about how your data is used, or request that certain data be deleted where permitted by law, you can do this through the same support route. We handle each request individually; eligibility depends on local law and the type of data involved.
Log into your account and open the transaction or account history section to see the data tied to your session, deposits and withdrawal records.
Update your registered contact details from account settings. For payment method corrections involving Rocket or Bank Transfer, raise a request through account support.
Contact us through the support channel listed on the site to ask how specific data is used, stored or shared. We respond to each request in turn.
Where local law permits, you can request deletion of personal data not required for active account operations. Submit this through the account help route and we will confirm eligibility.
If you have a question about this privacy policy or how your account data is handled, use the contact routes published on the vb55 site. We do not invent response windows we cannot stand behind — check the support page for current availability.
Open the chat widget from any page on the vb55 site while logged in. Use it for account data questions, correction requests or to flag a concern about how your information is used.
Send a written request to the support email address listed on the vb55 contact page. Include your registered account email so we can locate your record and respond to the correct account.
The help section inside your signed-in account area covers common data and privacy questions. Start here for quick answers before raising a direct support request.
Our data handling practices are built around keeping your account accurate and your information secure throughout your time on vb55.
We use cookies to maintain your login state and remember preferences like language and device type. You can review and manage cookie settings through your browser. Disabling certain cookies may affect how your session runs across the lobby.
Your account password is stored in hashed form and is never visible to our support team. Account access is logged by session, device and IP. If you notice activity you do not recognise, use the account security section to review and flag it.
We keep your account and transaction data for as long as your account is active and for the period required after closure under applicable law. Rocket and Bank Transfer transaction logs are part of this retained record set.
When this policy changes, we publish the updated version on this page with a revised date at the top. Continued use of your account after a change is posted means you have seen the update. You can also contact support to request a summary of what changed.
Real questions about how vb55 handles your data, answered plainly.
We collect the details you enter during registration — name, email, contact number — plus your login activity and any transaction records tied to payment methods like Rocket or Bank Transfer. Device and session data is also collected when you browse the lobby.
Yes. Log into your account and check the account history and transaction sections for your session and payment records. For a full data export request, contact the support team through the help channel listed on the site.
Most contact details can be updated directly from your account settings page. If a payment method record like a linked Rocket account needs correction, raise a request through account support and follow the verification steps shown there.
We do not sell your personal data. We share it only with service providers involved in running your account — such as payment processors handling Rocket or Bank Transfer transactions — and only to the extent needed to complete those operations.
After closure, we retain data for the period required under applicable law in your region. The exact timeframe depends on local regulations. When you submit a closure request, we will confirm what retention period applies to your account.
Go to the account security section while logged in to review recent session and login activity. If you see something you do not recognise, contact support immediately through live chat or the email address on the vb55 contact page.